The platform formerly known as BlockFi is widely known for its crypto-lending and interest account services. If you’re looking to access your account today, understanding the login process, wallet access, app download, and how to resolve issues is essential. This article covers BlockFi Login, how to use the BlockFi Login Wallet®, app download steps, error fixes like “Can’t verify”, “Error connecting”, “Wallet app not working”, and offers direct links to official resources and FAQs.
To do your BlockFi Login, head to the official site (for example via the restructuring portal) and enter your email and password. restructuring.ra.kroll.com+2restructuring.ra.kroll.com+2 Although some third-party pages claim to provide login pages, always ensure you are working with the correct official domain and HTTPS connection. web-blockfilogne.webflow.io
If you forget your password, use the “Forgot password” link on the login page—one thread mentions this as a first step when unable to log in. Reddit
Note: Because BlockFi filed for bankruptcy (Chapter 11) in late 2022, the services around login and wallet access may be affected. Wikipedia+2restructuring.ra.kroll.com+2
When we refer to the BlockFi Login Wallet®, we mean the wallet or account interface provided by BlockFi through which you may manage crypto assets, interest accounts, or distributions. After login you may have had wallet-type access: deposits, withdrawals, transaction history, etc. For instance, tax-reporting instructions say “open BlockFi and login into your account… click reports to download CSV”. support.ledgible.io
Because of the bankruptcy restructuring, accessing wallet funds or distributions may now involve third parties and claim processes. help.coinbase.com+1
If you prefer mobile access, you’ll want to download the BlockFi app. While the main site references mobile usage, given the company’s restructuring you may not find the typical “App store” entry as before. As a general process:
If you enabled two-factor authentication and lost access to your device or code generator, you’ll need to reset your 2FA. Start by logging in (if possible) or using the “Forgot 2FA” method on the application. If you cannot, contact support or the designated administrator handling the claim/distribution process.
Users have reported problems where the login page just refreshes and they cannot proceed. One Reddit user observed: > “Every time I attempt to log in to my BlockFi account… the page simply refreshes and I find myself back at the login screen again.” Reddit
Possible causes: account lockout after too many failed attempts, browser cache issues, VPN interference, or the fact that the service is in restructuring. Clear your cache, disable VPN, wait for account to unlock, or contact support. If you see a banner saying your account is locked, you may need to submit a case. Reddit
If the mobile app is failing: check for updates, uninstall and reinstall, verify you’re using the legitimate version, ensure your OS version is supported. Because the restructuring means some features may be disabled, some functionality (trading, deposits, withdrawals) may no longer be available.
Verification (KYC/AML) is often required for wallet access or distributions. If your account cannot be verified: ensure that you followed all identity-verification steps, your documentation is valid, you submitted it to the correct channel. If verification remains stuck, review any emails from the true domain ra.kroll.com or e.blockfi.com. Reddit+1
If you attempt a transaction (withdrawal/deposit) and it shows “error decline”: check that you meet withdrawal limits, your wallet address is valid, you have 2FA enabled, and any regulatory or restructuring holds do not block transfers. Also check for maintenance announcements or outages. StatusGator
For support, the official client page handles creditors and users via the restructuring agent. For questions about login, wallet access, claims or distributions: BlockFi Inc. – Kroll Restructuring Administration Cases restructuring.ra.kroll.com+1
Contact email: blockfiinfo@ra.kroll.com, phone: toll-free (888) 773-0375 / internationally (646) 440-4371. help.coinbase.com+1
Always make sure any link or email you engage with is from the ra.kroll.com or e.blockfi.com domain to avoid scams. Reddit
Given the bankruptcy filing of BlockFi in November 2022, users should exercise caution when dealing with login or wallet operations. Wikipedia+1 While the restructuring and distribution process is underway, ensure you monitor official communications and keep your personal security best practices in place: strong passwords, 2FA, verifying email domains and avoiding phishing links.
Q1: How do I perform BlockFi Login for the first time?
A: Visit the official login page at the restructuring portal, input your registered email and password, complete any required verification or 2FA, then access your dashboard. restructuring.ra.kroll.com+1
Q2: Where can I download the BlockFi Login App?
A: Check the Apple App Store or Google Play Store for “BlockFi”. Confirm the developer is legitimate and verify the link via the official site. Because of the restructuring, mobile access may be limited.
Q3: I lost my 2FA device — how can I reset for my BlockFi Login Wallet® account?
A: If you still have login access, go into settings/security and choose to reset 2FA. If you can’t login because of 2FA, contact support via the official email blockfiinfo@ra.kroll.com or the claims portal.
Q4: Why does my login page keep refreshing and not let me access my account?
A: This may be due to browser cache issues, failed login attempts locking your account, VPN issues or service maintenance. Clear cache, disable VPN, try a different browser/device, and if still stuck contact support. Reddit+1
Q5: I can’t verify my wallet/account – what should I do?
A: Ensure that your identity documents have been submitted correctly, that you’ve completed KYC or AML steps, and check any emails in spam/junk for requests. If verification remains pending, contact the claims administrator.
Q6: I attempted a withdrawal and got “error decline” in my BlockFi Login Wallet® – what is the cause?
A: Possible causes include limits not reached, invalid wallet address, 2FA not active, restricted service because of restructuring, or maintenance downtime. Double-check details, and review any announcements about system status.
In closing, mastering your BlockFi Login and navigating the BlockFi Login Wallet® experience means using official links, securing your account, and being aware of the company’s restructuring context. Downloading the app, resetting 2FA, solving login errors or verification hurdles are all manageable—if you follow the official guidance and maintain strong security. Keep your credentials safe, always check domains, and refer to the Help Centre for support.